Shipping and Returns

Delivered free to your doggie door
There's no happier delivery than cookies! Here's what you can expect when you order a delicious, hand-designed Cookie Box.
Processing and Shipping
Your order will be processed within 24-48 hours. Orders placed on holidays and weekends will be processed the next business day. Our free standard shipping ordinarily takes 5-7 business days. Please note that increased shipping volumes and additional delays due to the ongoing COVID-19 pandemic may mean shipping delays are more likely to occur during this time.
In a rush? Depending on your location, you'll find additional faster shipping options – as fast as 2 days! – at checkout.
International Shipping
We currently ship all across the United States and Canada. To shop in Canada, please use this link
Returns and Exchanges
Tail not wagging? We're here to help. If you have questions about your order or aren't 100% happy with what you received, please reach out to us at so that we can make it right. We will gladly accept returns or offer replacements within 60 days of your order.

Buying Cookies As a Gift?

Cookies make the best gifts! Simply enter the lucky pup's address in the Shipping Details area at checkout, and use your own address as the Billing Address.

After checking out, you'll see an options for sending an e-card, or downloading and printing a paper card. Both options can be personalized for your lucky gift recipient. If you miss these options during checkout, just send us an email at and we can help you out.


Find more information on shipping on our FAQ page.

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